Documentation
Enrout Ops
Guides for dispatchers and operators — setup, workflows, and daily operations.
Modules
Modules
Every page in the sidebar and what it does
Navigation map
| Sidebar | Purpose |
|---|---|
| Dashboard | KPIs, critical messages, pipeline summary |
| Leads | Sales pipeline — list, filter, and open lead details |
| Load Management | Operational loads, documents, and actions |
| Load Tracking | Map view, routes, and stop updates |
| Communication | Unified inbox for email, WhatsApp, and Bella chat |
| P&D Updates | Pickup/delivery ETAs, delays, and issues |
| Scheduling | Calendar and load scheduling |
| Driver Management | Add and edit your driver roster |
| Budget | Cost and margin overview |
| Documents | Company document library |
| Configuration | Company, fleet, drivers, and broker setup |
| Recurring Loads | Templates for repeat lanes |
| Create Lead | Wizard to enter a new sales opportunity |
| Create Load | Wizard to enter a confirmed load directly |
| Assign Load | Match unassigned loads to available drivers |
Dashboard
- Summary cards for leads, loads, and operational health
- Critical messages that need immediate attention
- Shortcuts into filtered lists
Leads
- Summary filters: Total, Negotiating, Approved, Agreement Pending
- Search, export CSV, and filter by priority, stage, or source
- Open a lead for details, chat, activity, and financials
- Promote to load when the lead is Approved or Agreement Pending
Load Management
- See stage, priority, route, and rate for every load
- Detail panel tabs: Details, Route Planning, Financials, Documents, Chat, Activity
- Notify driver via WhatsApp, close, or delete from row actions
Assign Load
- Select an eligible load on the left
- Review ranked drivers on the right with travel time and availability
- Past pickups and schedule conflicts block assignment
Communication
- Conversation list with unread badges
- Reply with AI-suggested responses and quick actions
- Bella tab for driver chat
- Floating chat widget on most pages
P&D Updates
- Filter active pickups, en-route, delivery, and delayed loads
- ETA comparison and active issues in the detail panel
- Jump to a conversation in Communication with one click
Configuration
Step-by-step company setup. See the Configuration guide.